How far in advance should I book in my bouquet?

 

As soon as possible! We have limited weekend availability during peak wedding season from June - September, so we recommend reserving your spot as soon as you can. We will try and accommodate last minute drop offs, if we have the space.

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When and how should I drop off or ship my bouquet to you?

 

Flowers are usually dropped to our Whistler location (in Function Junction) a day or two after your wedding between 9am and 5pm or local pick-up in Whistler can be arranged for an additional fee. You can also ship your bouquet to us within 1-3 days of your wedding. We advise keeping your flowers in fresh water and store in a cool location, until you're able to drop off or ship to us.

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What is the expected turn around time for my frame order?

 

After we receive your flowers, it will usually take between 3-6 months for your frame(s) to be ready, depending on demand. During peak season from June - September, waiting timings tend to be closer to 6 months, while we prioritise pressing. If you would like your frame(s) completed more quickly, please let us know and we'll do our best to accommodate this.

 

How do I ship my bouquet to you if I'm not in Whistler?

 

We accept orders from across Canada, you'll just need to package and ship your fresh flowers to us within 1-3 days or you can use Sea-to-Sky Courier if you are shipping to us from Squamish or Vancouver. Sea to Sky Courier usually charge around $40 for same-day bouquet delivery. We ship flower frames globally.

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Why should I not press and frame my bouquet myself at home?

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DIY flower pressing at home can be a lot of fun but it's risky if you haven't done it before and requires a specially made, extra large flower press for most wedding bouquets. Flowers can often break, discolour, rot or go mouldy in the wrong pressing environment and without the right type of pressing materials used. Wedding flowers are so sentimental so we advise using a professional service to ensure the best results. We also have lots of experience in creating unique and beautiful frame designs specific to the flowers provided, so we think it's worth the extra investment to enjoy your hand-crafted flower frame for a lifetime!​

 

How are my flowers pressed and preserved? 

 

Flowers are trimmed, pruned and sometimes deconstructed before being pressed in large, specially made wooden presses at our Whistler studio. The presses are kept in a warm and dry space for a number of weeks to help reduce all moisture and mould. Absorbent paper and card is layered and used to help dry out the flowers, and the paper used is specific to each type of flower and their moisture content. 

 

Will my entire bouquet be pressed?

 

We press as much of your bouquet as possible, usually prioritising the best quality and best condition flowers from your bouquet. We avoid using any flowers that are too bulky (these will often retain too much moisture and cause mould), flowers that are too dry or have started to crack or discolour already. If too many of your flowers are deemed to be in an unworkable condition or are not suitable for pressing and framing, you will receive a deposit refund and your order will be cancelled.

 

Will the colours in my bouquet change during the preservation process?

 

Many flowers naturally change colour as they preserve and dry and will continue to evolve slowly over time. Some go darker, others lighter and some will acquire a sepia tone. This all depends on the type of flower and how fresh they are when we receive them. We don't use any artificial colour enhancers on your flowers as we want them to remain intact long term.

 

Are there certain flowers I should include in my wedding bouquet, if I want it pressed?

 

Certain types of flowers will press and dry better than others. We advise speaking with your florist and mentioning that you would like to press your flowers after your event so they can bear this in mind when creating your bouquet. Check out our Frames page for more information on flower selection and this Pinterest page link, showing flowers that we find press really well.

 

What frame sizes are available?

 

We usually suggest 13” x 16” or 16" x 20" for wedding bouquet flowers, however it usually depends on how many flowers are available from your bouquet. We have the following frame sizes and colours available in stock: 

 

11" x 14" White, Black or Wood Double Glass Float Frame - $325
13" x 16" Black or White Double Glass Float Frame - $375
16" x 20" Black, White or Wood Double Glass Float Frame - $425
20" x 24" Black or White Double Glass Float Frame-  $475

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Can I choose my design style?

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Yes! We discuss your preferred design and what's possible with your flowers once they are pressed and ready to frame. We generally work with three different designs - a "Floating Flowers" layout which shows flowers ornately dotted across the entire frame, a "Bouquet Burst" which resembles the view of looking down on your bouquet and a "Growing Garden" which shows flowers growing upwards from the bottom of the frame. We can also create a totally customised design, if you have something specific in mind.

 

You will be sent one or more design previews to review and approve before your frame is created. Whilst most customers are happy to give us complete creative control over their flower frame design, if you have a specific design idea in mind or want a layout you can't see on the website, please be sure to let us know well in advance. Flower frames cannot be added to or adjusted once glued and set.

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How do I care for my flower frame?

 

We recommend placing the flower frame away from direct sunlight and away from steam (in the bathroom) as moisture may get inside the frame over time.

 

Can you press already dried bouquets?

 

If your flowers are already dried, please contact us with a photo and we will see if a flower arrangement could work in a shadow box frame.

 

How does payment work?

 

We ask for a $100 deposit to reserve your place in our flower presses. Final payment is then required prior to shipping or collection of your finished frame. GST and shipping costs, where applicable, will be added to your final invoice.

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How much does shipping cost?

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Shipping within Canada is usually $50 for one 16 x 20" frame (tracked and signature required) and from $75 for international shipments. In-person collection from our Whistler studio is also available, if preferred.

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Do you offer returns or refunds on flower frames?

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Due to the custom-order element of pressing, preserving and framing your bouquet, all frames are non refundable or returnable. Please make sure to communicate any special requests or layout preferences when you first confirm your order with us and communicate any design feedback you may have, when you receive your frame design(s) for approval.​​

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What if my flower frame arrives damaged?

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Whilst we do our best to ensure your flower frame is packaged very securely and arrives with you safely, we also insure the delivery to cover any possible damage during shipping. Photos of the damage will be requested from you via email and a damage claim will be processed with Canada Post. Please keep all original packaging and contact us to arrange a return shipping label, so you can ship your frame back to us. It will then be fixed / replaced and shipped back to you.